FAQs
BSMART Networks provides a complete range of professional IT and networking products tailored for companies, resellers, and technology partners across Egypt and the Middle East. We specialize in supplying high-quality, original hardware used to build stable, secure, and scalable networks. Our product portfolio includes structured cabling components, data center racks, enterprise WiFi systems, VoIP telephony devices, surveillance equipment, and access networking solutions.
At BSMART Networks, we guide customers throughout the purchasing journey with technical consultation, product comparison, compatibility checks, and warranty support, ensuring they select the ideal products for their infrastructure. Our mission is to help businesses build powerful, reliable networks using globally trusted brands.
Yes. BSMART Networks offers network products that serve all business sizes, whether you’re setting up a small office or equipping a large enterprise.
Small companies benefit from our cost-effective routers, mini racks, entry-level access points, and structured cabling bundles. Medium and large organizations can choose from enterprise-grade access points, high-capacity switches, floor-standing racks, and advanced VoIP systems.
Our team at BSMART Networks helps each client select products that match their required speed, building layout, number of users, and long-term scalability needs.
Absolutely. BSMART Networks supplies only 100% genuine, brand-certified products sourced from official distributors. Every item includes a manufacturer serial number, authenticity label, warranty documentation, and original packaging.
Because we partner with major brands like Prolink, Prorack, Aruba, Grandstream, and Huawei, BSMART Networks guarantees that all products meet global networking standards and deliver reliable performance.
Yes. BSMART Networks offers complete pre-purchase technical consultation to ensure customers choose the right equipment for their environment.
Our technical team helps you compare models, check compatibility, understand performance specifications, and choose the correct accessories.
Although BSMART Networks does not provide installation services, we make sure every customer understands exactly how the product they purchase fits into their network infrastructure.
Yes. Every product purchased from BSMART Networks comes with an official manufacturer warranty based on brand terms. This warranty protects customers against hardware defects and factory issues.
Additionally, BSMART Networks assists with warranty claims and guides customers through the process to ensure fast and efficient resolution.
Yes. BSMART Networks ships to all governorates across Egypt through secure logistics partners. We ensure safe delivery with strong packaging, tracking options, and delivery confirmations.
Our team pays special attention to fragile equipment such as access points, racks, patch panels, and VoIP devices to ensure they arrive safely and in perfect condition.
Yes. BSMART Networks accepts returns and exchanges according to our store’s return policy.
Products can be returned if they are unused and sealed, arrived damaged, or show a manufacturing defect within the warranty period. BSMART Networks aims to make the process smooth and transparent for all customers.
Yes. BSMART Networks provides a complete range of networking accessories, including SFP modules, patch cords, mounting brackets, fiber connectors, POE injectors, rack shelves, and PDUs.
We help customers complete their network setup without needing multiple vendors making BSMART Networks a one-stop shop for all networking components.
Just tell BSMART Networks about your requirements , user count, building size, internet speed, usage type, and budget ,and we will recommend the perfect products.
Our experts ensure you avoid underperforming devices, incompatible hardware, or unnecessary high-cost equipment. BSMART Networks always focuses on delivering the best performance-to-value ratio
Yes. BSMART Networks offers special pricing for bulk orders, resellers, contractors, and corporate projects.
We offer structured discounts for cable rolls, rack bundles, WiFi access point sets, VoIP phone packages, and full network kits.
Bulk clients also get priority support and faster processing.
BSMART Networks offers the full Prolink product range including Ethernet cables (CAT6, CAT7), patch cords, faceplates, keystone jacks, patch panels, and fiber optic components.
Prolink products provided by BSMART Networks are known for durability, copper quality, and compliance with international performance standards.
Yes. Prolink cables sold by BSMART Networks are designed for high-speed performance such as Gigabit and 10Gbps networks.
They are perfect for VoIP, CCTV, data centers, and corporate LAN setups.
Because BSMART Networks sources original Prolink products, you can expect stable performance and long-term reliability.
BSMART Networks provides wall-mount racks, floor-standing racks, perforated steel racks, glass-door racks, and a full range of Prorack accessories including shelves, PDUs, and cable organizers.
These racks are chosen for their ventilation, durability, and professional quality — suitable for structured cabling, CCTV, and data center use.
Choosing the correct rack is easy with BSMART Networks.
Our team helps you choose based on equipment type, number of devices, cooling needs, space availability, and future expansion.
We determine the ideal rack height (U-size) such as 6U, 9U, 18U, 27U, or 42U based on your project requirements.
Yes. All Aruba access points sold by BSMART Networks are 100% original with serial verification and full warranty.
Aruba is a global leader in enterprise WLAN, and BSMART Networks ensures every device is authentic and ready for professional use.
Absolutely. Aruba access points offered by BSMART Networks deliver exceptional performance in high-density environments such as offices, hotels, universities, and warehouses.
They support WiFi 6, advanced roaming, and RF optimization , making them ideal for large enterprise networks.
BSMART Networks provides the complete Grandstream portfolio including IP phones, PBX servers, gateways, intercoms, and WiFi products.
These devices are known for reliability, ease of configuration, and powerful communication features , perfect for business environments.
Yes. Grandstream phones offered by BSMART Networks support HD audio, secure SIP, programmable extensions, PoE, and multi-line operation.
They are ideal for call centers, reception desks, offices, and enterprise communication systems.
BSMART Networks helps customers choose Huawei switches, routers, and access points based on the size of their environment, user load, security needs, and performance targets.
We analyze your network and recommend the best Huawei hardware that delivers long-term value.
Yes. Huawei access points sold by BSMART Networks provide strong coverage across large office spaces, warehouses, hotels, and buildings with many users.
They deliver fast speeds, smart roaming, high device capacity, and advanced wireless security, ensuring a smooth experience for every user.
